About home => New to the Co-op?

New to the Co-op?

Answers to common questions for those new to the Hanover Co-op, including: store hours, at the cash register, how to join, the Suggestion Box, and bulk food basics. Plus, where are the food stores located?

Store hours

Hanover Co-op Food Store Daily 8:00 a.m. – 8:00 p.m. Information Desk Hours: Daily 8:30 a.m. – 7:30 p.m. Lebanon Co-op Food Store Store Hours: Daily 7:00 a.m. – 9:00 p.m. Information Desk Hours: Daily 8:00 a.m. – 7:00 p.m. Co-op Community Food Market Store and Pump Hours: Daily 6:00 a.m. – 9:00 p.m. Co-op Service Center Pump Hours: Daily 6:00 a.m. – 9:00 p.m. Mechanics on duty: Monday – Friday 8:00 a.m. – 4:30 p.m. Saturday 8:00 a.m. – 1:00 p.m. Holiday closings: The Co-op Food Stores, Community Food Market, and Service Center are closed on New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas. About home => New to the Co-op?

At the Cash Register

The Co-op accepts manufacturer coupons, food stamps, and WIC vouchers as well as Visa, MasterCard, Discover, Mac, and Nyce credit and debit cards, and personal checks. We encourage you to bring your own shopping bags for re-use. Ask your cashier for details on how you can save money with our "Bring Back the Sack" card. Please give your bags to your cashier before he or she starts ringing up your groceries. Our courtesy clerks will be happy to bag your groceries, carry them out to your car for you, and bring your shopping cart back to the store. If you do not want this service, please observe the Co-op tradition of returning your cart to the store when you’re done with it. Incoming shoppers can help out by offering to bring back a cart. All shopping carts are equipped with safety straps for children, and several of the carts have baby seats attached for infants up to 20 pounds. About home => New to the Co-op?

How to join

Co-op members invest in their business by purchasing Membership Shares. All Co-op members are required to purchase ten shares of Co-op stock at $5.00 each. No annual fee is required. This transaction can be arranged at the Information Desk in either Co-op Food Store. Members who purchase membership shares upon joining the Co-op will receive a stock certificate at that time. Those joining the Co-op through the Patronage Refund Deduction plan will receive a share statement with their patronage refund check. The Co-op does not pay dividends on membership shares. About home => New to the Co-op?

The Suggestion Box

We encourage Co-op customers to use the suggestion boxes at the Co-op Food Stores, Community Food Market, and Service Center. Whether it’s a compliment, a complaint, a suggestion, a question, or a passing thought, we want to hear from you! Your comments will be routed to the appropriate person, and a Co-op staff member will respond to you. Each week a selection of customer comments are posted on the Suggestion Boxes; others of general interest appear on the "Forum" page of the Co-op News. Email us your suggestion or question! About home => New to the Co-op?

Bulk food basics

If shopping in the bulk foods section is new to you, here are some helpful hints:   Mark the bin number for each bulk item on the bag. This will help speed your way through the checkout.   Please use a separate bag for each item (even those that are the same price).   If you bring your own empty jars to fill with bulk items, have them weighed at the cash register before you fill them.   Change your mind? If you decide not to purchase an item after scooping it, please label it before you leave it.   Spills are inevitable. Let one of our stock clerks know when there’s a spill.   Information and cooking instructions for many of our bulk foods are located on the literature rack in the bulk aisle.   Brought home a bulk bag and don't know what the contents are? Use our bulk number finder. About home => New to the Co-op?